FAQ | EIZO CORPORATION

Support

FAQs

[IP Solution] How does the IP decoding box output video signals when I connect two monitors with different resolutions?

Based on the resolution of the monitor connected to HDMI1,?the IP decoding box?outputs video signals as follows. It cannot output video signals of different resolutions to each monitors.?

When a high-resolution monitor (4K) is connected to HDMI1 and a low-resolution monitor (Full HD) is connected to HDMI2, 4K video signal is output from HDMI1, but no video signal is output from HDMI2.
When a low-resolution monitor (Full HD) is connected to HDMI-1 and a high-resolution monitor (4K) is connected to HDMI2, Full HD video signals are output from both HDMI1 and HDMI2.

▼ Product Categories：DuraVision FAQ ranking

No.	Question	Category	Date
1	Which chemicals are safe for disinfecting and cleaning …▼ Which chemicals are safe for disinfecting and cleaning monitors and accessories?	DuraVision	April 17, 2025
2	[IP Solution] EIZO Video Wall Plugin for Milestone XPro…▼ [IP Solution] EIZO Video Wall Plugin for Milestone XProtect Tutorial Videos	DuraVision	November 27, 2025
3	How to Safely Disinfect and Clean EIZO Products (COVID-…▼ How to Safely Disinfect and Clean EIZO Products (COVID-19)	DuraVision	June 24, 2025
4	[IP Solution] Panasonic Integrated Camera and IP Decode…▼ [IP Solution] Panasonic Integrated Camera and IP Decoder Compatibility	DuraVision	November 27, 2025
5	Is it ok to setup the monitor on painted surface?	DuraVision	January 20, 2015
6	[IP Solution] Can the IP decoder display video from mul…▼ [IP Solution] Can the IP decoder display video from multiple cameras connected to an analog encoder?	DuraVision	November 27, 2025
7	[IP Solution] Can the IP decoder display video from fis…▼ [IP Solution] Can the IP decoder display video from fisheye camera?	DuraVision	November 27, 2025
8	There is a clicking noise coming from the monitor.	DuraVision	January 7, 2022
9	Which type of DVI-D cable should I use for square monit…▼ Which type of DVI-D cable should I use for square monitors?	DuraVision
10	<Touch Screen (Projected Capacitive Technology)> …▼ <Touch Screen (Projected Capacitive Technology)> Cursor position is not correct. / Cursor jumps.	DuraVision	October 2, 2014
11	[IP Solution] Can I display H.265 video with ONVIF prot…▼ [IP Solution] Can I display H.265 video with ONVIF protocol?	DuraVision	November 27, 2025
12	[IP Solution] How does the IP decoding box output video…▼ [IP Solution] How does the IP decoding box output video signals when I connect two monitors with different resolutions?	DuraVision	November 27, 2025
13	<Touch Screen (Surface Acoustic Wave Technology)>…▼ <Touch Screen (Surface Acoustic Wave Technology)> Cautions for the Use of the Touch Panel	DuraVision	October 2, 2014
14	[IP Solution] IP Decoder is Unable to Display Video fro…▼ [IP Solution] IP Decoder is Unable to Display Video from i-PRO Camera after updating the Firmware of an i-PRO Camera	DuraVision	November 27, 2025
15	[IP Solution] Can I connect ACTi's analog encoders…▼ [IP Solution] Can I connect ACTi's analog encoders to IP decoders?	DuraVision	November 27, 2025
16	[IP Solution] When "Extended" is selected in …▼ [IP Solution] When "Extended" is selected in the multi-monitor settings, how will the live screen of the IP decoding box be displayed?	DuraVision	November 27, 2025
17	<Touch Screen (Analog Resistive Technology)> Some…▼ <Touch Screen (Analog Resistive Technology)> Some deflection may appear on the surface of touch panel portion.	DuraVision	October 2, 2014
18	<Touch Screen (Analog Resistive Technology)> Caut…▼ <Touch Screen (Analog Resistive Technology)> Cautions for the Use of the Touch Panel	DuraVision	October 2, 2014
19	<Touch Screen (Projected Capacitive Technology)> …▼ <Touch Screen (Projected Capacitive Technology)> Cursor is jittery. / Drawing lines are not straight and smooth.	DuraVision	October 2, 2014
20	<Touch Screen (Projected Capacitive Technology)> …▼ <Touch Screen (Projected Capacitive Technology)> Cautions for the Use of the Touch Panel	DuraVision	October 2, 2014

▼ Product Categories：DuraVision Latest updates

No.	Question	Category	Date
1	[IP Solution] Video display issue with certain cameras …▼ [IP Solution] Video display issue with certain cameras (Affected products: FDF2304W-IP / FDF4627W-IP)	DuraVision	November 27, 2025
2	[IP Solution] IP Decoder is Unable to Display Video fro…▼ [IP Solution] IP Decoder is Unable to Display Video from i-PRO Camera after updating the Firmware of an i-PRO Camera	DuraVision	November 27, 2025
3	[IP Solution] When "Extended" is selected in …▼ [IP Solution] When "Extended" is selected in the multi-monitor settings, how will the live screen of the IP decoding box be displayed?	DuraVision	November 27, 2025
4	[IP Solution] Can I display H.265 video with ONVIF prot…▼ [IP Solution] Can I display H.265 video with ONVIF protocol?	DuraVision	November 27, 2025
5	[IP Solution] EIZO Video Wall Plugin for Milestone XPro…▼ [IP Solution] EIZO Video Wall Plugin for Milestone XProtect Tutorial Videos	DuraVision	November 27, 2025
6	[IP Solution] Panasonic Integrated Camera and IP Decode…▼ [IP Solution] Panasonic Integrated Camera and IP Decoder Compatibility	DuraVision	November 27, 2025
7	[IP Solution] Can the IP decoder display video from fis…▼ [IP Solution] Can the IP decoder display video from fisheye camera?	DuraVision	November 27, 2025
8	[IP Solution] Can the IP decoder display video from mul…▼ [IP Solution] Can the IP decoder display video from multiple cameras connected to an analog encoder?	DuraVision	November 27, 2025
9	[IP Solution] Can I connect ACTi's analog encoders…▼ [IP Solution] Can I connect ACTi's analog encoders to IP decoders?	DuraVision	November 27, 2025
10	[IP Solution] How does the IP decoding box output video…▼ [IP Solution] How does the IP decoding box output video signals when I connect two monitors with different resolutions?	DuraVision	November 27, 2025
11	There is a clicking noise coming from the monitor.	DuraVision	January 7, 2022
12	How to Safely Disinfect and Clean EIZO Products (COVID-…▼ How to Safely Disinfect and Clean EIZO Products (COVID-19)	DuraVision	June 24, 2025
13	Which chemicals are safe for disinfecting and cleaning …▼ Which chemicals are safe for disinfecting and cleaning monitors and accessories?	DuraVision	April 17, 2025
14	Can I use the monitor in environment with corrosive gas…▼ Can I use the monitor in environment with corrosive gas?	DuraVision	June 11, 2015
15	Is it ok to setup the monitor on painted surface?	DuraVision	January 20, 2015
16	<Touch Screen (Analog Resistive Technology)> Caut…▼ <Touch Screen (Analog Resistive Technology)> Cautions for the Use of the Touch Panel	DuraVision	October 2, 2014
17	<Touch Screen (Analog Resistive Technology)> Some…▼ <Touch Screen (Analog Resistive Technology)> Some deflection may appear on the surface of touch panel portion.	DuraVision	October 2, 2014
18	<Touch Screen (Projected Capacitive Technology)> …▼ <Touch Screen (Projected Capacitive Technology)> Cautions for the Use of the Touch Panel	DuraVision	October 2, 2014
19	<Touch Screen (Projected Capacitive Technology)> …▼ <Touch Screen (Projected Capacitive Technology)> Cursor position is not correct. / Cursor jumps.	DuraVision	October 2, 2014
20	<Touch Screen (Projected Capacitive Technology)> …▼ <Touch Screen (Projected Capacitive Technology)> Cursor is jittery. / Drawing lines are not straight and smooth.	DuraVision	October 2, 2014

Keyword	Order	Show Items
Product Category	Type of Information

天美直播

Support

FAQs