FAQ | EIZO CORPORATION

Support

FAQs

Can I use the monitor in environment with corrosive gas?

Do not place in environments with:

-corrosive gases (such as sulfur dioxide, hydrogen sulfide, nitrogen dioxide, chlorine, ammonia, and ozone)

-dust

-components that accelerate corrosion in the atmosphere (such as sodium chloride and sulfur)

-conductive metals and so on

▼ Product Categories：FlexScan, ColorEdge, FORIS, DuraVision, Raptor, RadiForce, Accessories FAQ ranking

No.	Question	Category	Date
1	Which chemicals are safe for disinfecting and cleaning …▼ Which chemicals are safe for disinfecting and cleaning monitors and accessories?	FlexScan ColorEdge FORIS DuraVision RadiForce Accessories	April 17, 2025
2	[IP Solution] EIZO Video Wall Plugin for Milestone XPro…▼ [IP Solution] EIZO Video Wall Plugin for Milestone XProtect Tutorial Videos	DuraVision	November 27, 2025
3	How to Safely Disinfect and Clean EIZO Products (COVID-…▼ How to Safely Disinfect and Clean EIZO Products (COVID-19)	FlexScan ColorEdge FORIS DuraVision Raptor RadiForce	June 24, 2025
4	[IP Solution] Panasonic Integrated Camera and IP Decode…▼ [IP Solution] Panasonic Integrated Camera and IP Decoder Compatibility	DuraVision	November 27, 2025
5	Is it ok to setup the monitor on painted surface?	FlexScan ColorEdge FORIS DuraVision RadiForce Accessories	January 20, 2015
6	[IP Solution] Can the IP decoder display video from mul…▼ [IP Solution] Can the IP decoder display video from multiple cameras connected to an analog encoder?	DuraVision	November 27, 2025
7	[IP Solution] Can the IP decoder display video from fis…▼ [IP Solution] Can the IP decoder display video from fisheye camera?	DuraVision	November 27, 2025
8	There is a clicking noise coming from the monitor.	FlexScan ColorEdge FORIS DuraVision Raptor RadiForce	January 7, 2022
9	Why doesn't the "Auto adjustment button"…▼ Why doesn't the "Auto adjustment button" work properly?	FlexScan ColorEdge FORIS
10	Why EIZO software such as ScreenManager Pro or ColorNav…▼ Why EIZO software such as ScreenManager Pro or ColorNavigator cannot recognize the EIZO monitor connected to the USB 3.0 port of the PC?	FlexScan ColorEdge FORIS RadiForce	January 5, 2015
11	ColorNavigator Network Tutorial Videos	ColorEdge	January 16, 2025
12	Does the power ON/OFF operation shorten backlight life?	FlexScan ColorEdge FORIS
13	Which type of DVI-D cable should I use for square monit…▼ Which type of DVI-D cable should I use for square monitors?	FlexScan DuraVision
14	I've been disconnected from the network connected …▼ I've been disconnected from the network connected via the LAN port of the monitor (Windows).	FlexScan ColorEdge	July 15, 2022
15	How can I change the Advanced Settings of Auto EcoView?	FlexScan	July 10, 2019
16	Monitor shows incorrect color and non-smooth tone when …▼ Monitor shows incorrect color and non-smooth tone when connecting Mac via HDMI cable.	FlexScan ColorEdge FORIS	February 7, 2023
17	When connecting Mac (2018 or later) to an monitor with …▼ When connecting Mac (2018 or later) to an monitor with DVI input, screen flicker occurs or no image displayed.	FlexScan ColorEdge	July 31, 2020
18	Why the monitor displays wrong color and non-smooth ton…▼ Why the monitor displays wrong color and non-smooth tone when connecting Mac via Mini DisplayPort cable?	FlexScan ColorEdge FORIS	March 17, 2015
19	ColorNavigator 7 language pack (zip file) automatically…▼ ColorNavigator 7 language pack (zip file) automatically extracted when downloaded.	ColorEdge	March 22, 2019
20	When monitor is connected to a PC via USB Type-C, the c…▼ When monitor is connected to a PC via USB Type-C, the communication speed of USB devices connected to a USB hub and the monitor built-in wired LAN slows down.	FlexScan ColorEdge	February 17, 2023

▼ Product Categories：FlexScan, ColorEdge, FORIS, DuraVision, Raptor, RadiForce, Accessories Latest updates

No.	Question	Category	Date
1	[IP Solution] Video display issue with certain cameras …▼ [IP Solution] Video display issue with certain cameras (Affected products: FDF2304W-IP / FDF4627W-IP)	DuraVision	November 27, 2025
2	[IP Solution] IP Decoder is Unable to Display Video fro…▼ [IP Solution] IP Decoder is Unable to Display Video from i-PRO Camera after updating the Firmware of an i-PRO Camera	DuraVision	November 27, 2025
3	ColorNavigator Network Tutorial Videos	ColorEdge	January 16, 2025
4	[IP Solution] When "Extended" is selected in …▼ [IP Solution] When "Extended" is selected in the multi-monitor settings, how will the live screen of the IP decoding box be displayed?	DuraVision	November 27, 2025
5	[IP Solution] Can I display H.265 video with ONVIF prot…▼ [IP Solution] Can I display H.265 video with ONVIF protocol?	DuraVision	November 27, 2025
6	[IP Solution] EIZO Video Wall Plugin for Milestone XPro…▼ [IP Solution] EIZO Video Wall Plugin for Milestone XProtect Tutorial Videos	DuraVision	November 27, 2025
7	[IP Solution] Panasonic Integrated Camera and IP Decode…▼ [IP Solution] Panasonic Integrated Camera and IP Decoder Compatibility	DuraVision	November 27, 2025
8	[IP Solution] Can the IP decoder display video from fis…▼ [IP Solution] Can the IP decoder display video from fisheye camera?	DuraVision	November 27, 2025
9	[IP Solution] Can the IP decoder display video from mul…▼ [IP Solution] Can the IP decoder display video from multiple cameras connected to an analog encoder?	DuraVision	November 27, 2025
10	How do I properly plug in and unplug the USB Type-C cab…▼ How do I properly plug in and unplug the USB Type-C cable?	FlexScan ColorEdge RadiForce	September 13, 2024
11	EIZO software does not run or run slower under Windows …▼ EIZO software does not run or run slower under Windows 11.	FlexScan ColorEdge RadiForce	August 29, 2024
12	[IP Solution] Can I connect ACTi's analog encoders…▼ [IP Solution] Can I connect ACTi's analog encoders to IP decoders?	DuraVision	November 27, 2025
13	[IP Solution] How does the IP decoding box output video…▼ [IP Solution] How does the IP decoding box output video signals when I connect two monitors with different resolutions?	DuraVision	November 27, 2025
14	When monitor is connected to a PC via USB Type-C, the c…▼ When monitor is connected to a PC via USB Type-C, the communication speed of USB devices connected to a USB hub and the monitor built-in wired LAN slows down.	FlexScan ColorEdge	February 17, 2023
15	When using the HDR supported ColorEdge, the color appea…▼ When using the HDR supported ColorEdge, the color appears washed out or extremely overexposed / bright.	ColorEdge	January 12, 2023
16	There is a clicking noise coming from the monitor.	FlexScan ColorEdge FORIS DuraVision Raptor RadiForce	January 7, 2022
17	I've been disconnected from the network connected …▼ I've been disconnected from the network connected via the LAN port of the monitor (Windows).	FlexScan ColorEdge	July 15, 2022
18	I've been disconnected from the network connected …▼ I've been disconnected from the network connected via the LAN port of the monitor (macOS).	FlexScan ColorEdge	December 6, 2022
19	"Compatibility Mode" turns on by itself.	FlexScan	April 16, 2021
20	How can I switch input signals with hotkeys using Scree…▼ How can I switch input signals with hotkeys using Screen InStyle?	FlexScan	January 23, 2023

Keyword	Order	Show Items
Product Category	Type of Information

天美直播

Support

FAQs